尊敬的先生/女士：

您好！

我是一位对贵公司产品感兴趣的潜在客户。在近期的一次展会上，我注意到了您们推出的新款智能手表，对此产生了浓厚的兴趣。为了更好地了解产品细节和购买程序，特向您请教。

首先，我想咨询该款智能手表的主要功能。我了解到它具备心率监测、睡眠追踪以及运动模式等功能，但我仍有一些具体的问题。比如，它是否能与其他品牌的健身追踪APP兼容？是否支持多种运动模式，如游泳、骑自行车等？

其次，我关心的是产品的保修政策。请问该款智能手表的质保期是多长时间？在质保期内，若遇到非人为损坏的问题，可否免费维修或更换？

再者，关于购买方式，我想问一下，贵公司是否提供在线购买服务？如果在全球范围内提供送货服务，那么从下单到送达大约需要多长时间？此外，如果遇到产品不满意的情况，退货流程是怎样的？

最后，我想了解是否有任何促销活动或者优惠信息。比如，在特定节日期间是否有折扣，或者购买一定数量的手表是否可以享受优惠。

期待您的回复，谢谢！

此致

敬礼！

[您的联系信息]

[日期]

尊敬的先生/女士：

您好！

I am a prospective customer who is interested in your company's product. At a recent exhibition, I noticed the new smartwatch you launched and have taken a keen interest in it. To better understand the product details and purchasing procedures, I am writing to consult you.

Firstly, I would like to inquire about the main features of this smartwatch. I understand that it has functions such as heart rate monitoring, sleep tracking, and sports modes, but I have some specific questions. For instance, can it be compatible with fitness tracking apps from other brands? Does it support various sports modes like swimming and cycling?

Secondly, I am concerned about the product's warranty policy. Could you please inform me about the guarantee period of this smartwatch? If there are non-artificial damage issues during the warranty period, is free repair or replacement possible?

Furthermore, regarding the purchasing method, I would like to know if your company provides online purchasing services? If you offer global delivery services, how long does it take from order to delivery? Additionally, what is the return process if I am not satisfied with the product?

Lastly, I would like to inquire if there are any promotions or discounts. For example, are there discounts during certain holidays, or can I enjoy a discount if I purchase a certain number of watches?

I look forward to your reply. Thank you!

Sincerely,

[Your Name]

[Your Contact Information]

[Date]